TitaniumShadow Privacy Policy
Last Updated: April 9th, 2026
TitaniumShadow ("Company," "we," "us," or "our") is incorporated in the State of Delaware and operates under the laws of the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. By accessing or using TitaniumShadow, you agree to the terms of this Privacy Policy.
1. Information We Collect
Account Information
When you register for an account, we collect your name, email address, and billing information. This information is used to create and manage your account, process payments, and communicate with you about your subscription.
Usage Data
We collect information about how you use the platform, including search queries, research subjects, report generation activity, and interactions with platform features. This data helps us improve our services and maintain the integrity of our platform.
Payment Information
Payments are processed through a third-party secure processing platform. We do not store your full payment card details on our servers. Our payment processor's privacy policy governs the handling of your payment information.
Technical Data
We automatically collect certain technical information when you access our platform, including IP address, browser type, operating system, and session identifiers. This data is used for security monitoring, analytics, and platform performance.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the TitaniumShadow platform
- Process transactions and manage your subscription
- Generate research reports and background checks as directed by you
- Communicate with you about your account, updates, and support requests
- Monitor platform usage to detect fraud, abuse, or security threats
- Comply with legal obligations and enforce our Terms of Use
- Improve and develop our services based on usage patterns
3. Information We Do Not Sell
We do not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used solely to operate and improve the TitaniumShadow platform.
4. Third-Party Service Providers
We work with trusted third-party vendors to deliver our services. These providers are contractually obligated to handle your data securely and only for the purposes we specify. Our vendors provide the following categories of services:
- Database and authentication infrastructure
- Cloud hosting and content delivery
- AI processing for research and analysis (query content may be transmitted for AI inference)
- Secure payment processing
- Search and data retrieval services
We also query publicly available data sources including government databases, court records, regulatory filings, and open-source repositories as part of our research and background check services. These sources are accessed pursuant to their respective public terms.
5. Research and Background Check Subjects
TitaniumShadow is a professional research and background check platform. Research is conducted on publicly available information about third-party subjects at the direction of our customers. We do not notify subjects that a background check has been conducted. All use of our services must comply with our Terms of Use, applicable law, and the permissible purposes set forth in your service agreement.
Information about research subjects is derived from public sources and is not collected directly from those individuals. If you believe information about you in a report is factually inaccurate, you may contact us at privacy@titaniumshadow.ai to request a review.
6. Data Retention
We retain your account information for as long as your account remains active or as needed to provide services. Research reports and background checks are retained in accordance with your subscription terms. You may request deletion of your account and associated data by contacting us at privacy@titaniumshadow.ai. We may retain certain data as required by law or for legitimate business purposes such as fraud prevention and legal compliance.
7. Data Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and row-level security on our database. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Request portability of your data
To exercise any of these rights, contact us at privacy@titaniumshadow.ai. We will respond to verified requests within 30 days.
9. Children's Privacy
TitaniumShadow is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@titaniumshadow.ai.
10. Cookies and Tracking
We use session cookies and similar technologies to maintain your authenticated session and remember your preferences. We use analytics tools to understand aggregate platform usage. We do not use advertising cookies or track you across third-party websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of TitaniumShadow after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
TitaniumShadow
privacy@titaniumshadow.ai